Office Closed: Our office will be closed September 4 - September 13. We reopen Monday, September 14. For a dental emergency during this time, please call (585) 335-2120 and follow the voicemail instructions.

Terms and Conditions

Terms and Conditions | A Smile By Design

Terms and Conditions

Last Updated: May 24, 2026

Welcome to A Smile By Design. These Terms and Conditions govern your use of this website, including any pages, forms, content, scheduling tools, communication features, and other services made available through this website. By accessing or using this website, you agree to these Terms and Conditions.

1. Practice Information

A Smile By Design
64 Elizabeth St
Dansville, NY 14437
Phone: (585) 335-2120

2. Website Content Is Not Dental or Medical Advice

The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure, prevent, or provide specific advice about any dental, oral health, medical, or emergency condition. You should not rely on this website as a substitute for evaluation, diagnosis, or treatment by a licensed dental or medical professional.

3. No Emergency Use

This website is not intended for dental, medical, or mental health emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you are experiencing an urgent dental issue, call A Smile By Design at (585) 335-2120.

4. No Provider-Patient Relationship Created by Website Use

Your use of this website, including submitting a contact form, appointment request, chat message, text message, email, or other communication, does not by itself create a dentist-patient, doctor-patient, provider-patient, or treatment relationship with A Smile By Design. A provider-patient relationship is formed only after A Smile By Design accepts you as a patient and provides professional services.

5. Appointment Requests and Online Scheduling

Appointment requests submitted through this website are requests only. An appointment is not confirmed until A Smile By Design confirms it directly by phone, text message, patient portal, or another approved communication method. A Smile By Design may contact you to confirm, modify, reschedule, or cancel an appointment request.

6. Accuracy of Information You Provide

You agree to provide accurate, complete, and current information when submitting forms, requesting appointments, communicating with A Smile By Design, or using this website. You are responsible for ensuring that contact information, insurance information, health information, and other information you provide is accurate and up to date.

7. Communications by Phone, Text, Email, and Online Forms

By providing your contact information to A Smile By Design, you authorize us to contact you using the contact information you provide, including by phone, voicemail, email, text message, patient portal, or other communication methods. Communications may include appointment reminders, scheduling updates, treatment-related messages, account notices, patient support, and other practice-related communications.

Email and standard text messaging may not always be secure. Do not send sensitive health information through email, general website forms, or text message unless A Smile By Design has specifically instructed you to use that method or you are using a secure tool provided by the practice.

8. SMS Messaging and Mobile Data Privacy

If you provide your mobile phone number and consent to receive SMS or MMS messages from A Smile By Design, we use your mobile number and messaging preferences only to deliver the messaging services you have opted into. Messages may include appointment reminders, scheduling updates, patient support, account notices, service-related communications, and, if you separately consent, promotional or marketing messages.

Consent to receive marketing text messages is not required as a condition of receiving treatment, goods, or services from A Smile By Design. Message frequency varies. Message and data rates may apply.

No mobile information will be sold or shared with third parties for promotional or marketing purposes. We may share your Personal Information, including your mobile phone number, SMS opt-in data, and consent status, with third parties that help us provide messaging services, including platform providers, phone companies, carriers, compliance providers, and vendors who assist us in the delivery, management, or support of text messages.

You may opt out of receiving SMS communications at any time by replying STOP to any message or by contacting A Smile By Design at (585) 335-2120. For help, reply HELP or contact us using the phone number above. After we receive your opt-out request, we will stop sending SMS messages to your number except as needed to confirm the opt-out or as otherwise permitted by law.

9. Patient Portal, Forms, and Third-Party Tools

A Smile By Design may use third-party platforms to support website operations, patient communications, appointment requests, online forms, call tracking, analytics, advertising measurement, and patient engagement. These tools may include CallRail, Google, Meta, and Dental Intelligence, also known as Dental Intel. Your use of third-party tools may also be subject to the privacy notices and terms of those service providers.

A Smile By Design does not treat this Terms and Conditions page, the Privacy Policy, or any cookie banner as authorization to disclose protected health information where HIPAA requires additional permissions, safeguards, or agreements.

10. Payments, Insurance, and Financial Information

Information on this website about services, financing, insurance, promotions, or payment options is provided for general informational purposes and may change without notice. Coverage, benefits, copays, deductibles, pre-authorizations, and out-of-pocket costs depend on your plan, eligibility, diagnosis, treatment, and other factors. A Smile By Design does not guarantee insurance coverage or payment by any insurance plan.

11. User Conduct

You agree not to use this website to:

  • Submit false, misleading, fraudulent, abusive, or unlawful information.
  • Attempt to gain unauthorized access to systems, accounts, forms, or data.
  • Interfere with website security, performance, or availability.
  • Upload or transmit malware, harmful code, spam, or automated scraping tools.
  • Use the website in a way that violates applicable law or infringes the rights of others.

12. Intellectual Property

All website content, including text, graphics, logos, icons, images, videos, page layouts, design elements, and other materials, is owned by A Smile By Design or used with permission. You may view and print website content for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, display, sell, or exploit website content without written permission from A Smile By Design.

13. Third-Party Links

This website may link to third-party websites, tools, platforms, maps, payment processors, patient portals, social media pages, or other services. A Smile By Design is not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services.

14. Accessibility

A Smile By Design strives to make its website accessible and usable. If you have difficulty accessing any part of this website, contact us at (585) 335-2120 so we can assist you.

15. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. A Smile By Design makes no warranties or representations that the website will be uninterrupted, error-free, secure, current, complete, or free from viruses or other harmful components. A Smile By Design disclaims all warranties to the fullest extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, A Smile By Design and its owners, providers, employees, contractors, vendors, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website, your inability to use this website, reliance on website content, or use of third-party services linked from or integrated with this website.

17. Indemnification

You agree to defend, indemnify, and hold harmless A Smile By Design and its owners, providers, employees, contractors, vendors, and representatives from and against claims, damages, liabilities, costs, and expenses arising from your misuse of this website, your violation of these Terms and Conditions, or your violation of applicable law or the rights of another person.

18. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict of law rules. Any dispute relating to this website or these Terms and Conditions will be handled in courts located in New York that have proper jurisdiction.

19. Changes to These Terms

A Smile By Design may update these Terms and Conditions from time to time. Updates are effective when posted on this website. Your continued use of this website after updates are posted means you accept the updated Terms and Conditions.

20. Contact Us About These Terms

A Smile By Design
64 Elizabeth St
Dansville, NY 14437
Phone: (585) 335-2120